Privacy Policy
Last updated: Sun Dec 07 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
Introduction
PixelEvolve AB (“we”, “us”, or “our”), a company registered in Sweden (Org.nr: 559493-7418), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.
Information We Collect
Information You Provide
- Account Information: Name, email address, and company details when you create an account
- Payment Information: Billing details processed securely through our payment providers
- Communication Data: Information you provide when contacting our support team
- Store Data: Product information and content you choose to translate through our services
Information Collected Automatically
- Usage Data: How you interact with our services, features used, and performance metrics
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP addresses, access times, and referring URLs
How We Use Your Information
We use your information to:
- Provide and improve our translation services
- Process payments and manage subscriptions
- Send service-related communications and updates
- Provide customer support
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
Data Storage and Security
Your data is stored on secure servers located within the European Union. We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication measures
- Secure backup procedures
Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third-party services that help us operate (payment processors, hosting providers)
- AI Services: Translation processing through OpenAI, subject to their data processing agreements
- Legal Requirements: When required by law or to protect our rights
Your Rights (GDPR)
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate personal data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your data
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at [email protected].
Cookies
We use essential cookies to operate our services. These include:
- Session Cookies: To maintain your logged-in state
- Preference Cookies: To remember your settings
- Analytics Cookies: To understand how our services are used (with your consent)
You can manage cookie preferences through your browser settings.
International Transfers
If data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data as required by law or for legitimate business purposes.
Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our services.
Contact Us
For privacy-related inquiries:
PixelEvolve AB Stockholm, Sweden Email: [email protected]
Data Protection Officer Email: [email protected]